It could have been any hotel, such as the Park Inn or the Days Hotel in Boston, the Charles Hotel in Cambridge, Massachusetts, or the Comfort Inn in South Portland, Maine. But it just happened to be your hotel. It was your desk clerks who witnessed men of Middle Eastern descent, without luggage, who… Read More
In generations past, many employers considered employees replaceable parts of production. If and when those employees spoke, they spoke through a collective bargaining voice. Over the last few decades the relationship between employer and employee has changed dramatically. Although union memberships… Read More
In the 1950s, your major concern in terms of employee theft was office supplies. A few missing pens and paperclips were the price for hiring help. However, things have changed dramatically. Today, many workplace thieves are stealing a lot more than notepads; they are stealing coworkers’… Read More
An irate Mrs. Smith stands before your front desk manager, questioning the where abouts of her diamond necklace which she claims to have left in her room just hours ago. Mr. Thorn is upset because the valet has returned his cherished Porsche convertible with a new scratch on the driver’s door.… Read More